Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have when working with XCoder Software Agency.
Information We Collect
When you contact us or use our website, we may collect information that helps us respond to you and deliver our services, including:
- Your name, email address, and phone number
- Company or project details you choose to share
- Messages sent through our contact form or WhatsApp
- Basic technical data such as browser type and pages visited
We only collect what we need to communicate with you and complete your project.
How We Use Your Information
The information we collect is used to:
- Respond to enquiries and prepare project quotes
- Deliver, manage, and support the services you request
- Send project updates and important account notices
- Improve our website and overall service quality
We never sell your personal information to third parties.
Sharing & Disclosure
We only share your information with trusted service providers who help us operate - such as hosting, email, or payment platforms - and only to the extent needed to deliver our services.
We may disclose information where required by law, or to protect the rights, safety, and property of our clients and our agency.
Cookies & Tracking
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can control or disable cookies through your browser settings at any time.
Disabling cookies may affect some features of the website, but you can still browse the core content.
Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct or update inaccurate information
- Request deletion of your data where applicable
- Opt out of marketing communications at any time
To exercise any of these rights, simply contact us using the details below.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with a revised date.
Continued use of our website after changes are posted means you accept the updated policy.
Questions about your privacy?
Reach out and we'll be glad to explain how we handle your information.
Contact Our Team